Business Telephone Solutions

Business Telephone Solutions Designed Around Your Operations

At Telecom Plus, we believe every organization deserves a communication platform tailored to its operational requirements – not a one-size-fits-all solution.

Unlike many providers who promote only cloud-hosted systems or only on-premise solutions, our team specializes in both. This allows us to remain vendor-neutral and recommend the platform that best aligns with your organization’s workflow, compliance requirements, network infrastructure, budget, and long-term objectives.

Hosted PBX & Cloud Communications

Modern hosted PBX platforms have evolved significantly over the past decade. Today’s cloud-based communication systems offer exceptional flexibility, mobility, and scalability for organizations with remote workers, multiple locations, or rapidly changing staffing requirements.

Benefits of Hosted PBX Solutions:

  • Minimal on-site equipment requirements
  • Simplified scalability as your business grows
  • Easy support for remote and hybrid work environments
  • Reduced upfront capital expenditure
  • Enterprise-grade features delivered through the cloud

Considerations:

  • Reliant on internet connectivity for call processing
  • Monthly seat licensing costs typically increase as users are added
  • Certain operational environments may require additional resiliency planning

Telecom Plus provides fully managed, white-glove hosted PBX solutions backed by experienced Canadian support teams. We also offer SIP trunking services with both Canadian and United States server options to help organizations satisfy operational, regulatory, or compliance-related requirements.

On-Premise Unified Communications (UCM)

For many organizations, local survivability remains a critical business requirement. An on-premise Unified Communications Manager (UCM) provides a communication platform that resides within your facility, allowing internal calling, paging, and many core functions to continue operating even during internet outages.

This approach is often preferred in environments where operational continuity is essential.

Benefits of On-Premise Systems:

  • Local survivability during internet disruptions
  • Internal calling and paging continue to operate locally
  • Greater control over system management and configuration
  • Supports large extension counts without recurring per-seat licensing
  • Lower long-term ownership costs for many organizations

Considerations:

  • Higher initial investment in equipment
  • Requires local infrastructure planning and maintenance
  • Future expansion may require hardware upgrades depending on system capacity

Which Solution Is Right for Your Organization?

The answer depends entirely on your business.

A school campus has different requirements than a professional office. A healthcare organization operates differently than a manufacturing facility. A hospitality environment faces challenges that many traditional office settings never encounter.

That is why Telecom Plus begins every project with a detailed assessment of your existing infrastructure, operational requirements, growth plans, compliance obligations, and communication objectives before making a recommendation.

Our goal is not to sell a particular platform—it is to identify the solution that provides the greatest reliability, functionality, and long-term value for your organization.

Reduce Costs Without Replacing Everything

One of the reasons organizations seek out Telecom Plus is our ability to reduce telecommunications costs while maximizing existing investments.

Many businesses are paying premium rates to large telecommunications providers while operating equipment that can often be repurposed, integrated, or migrated to a more cost-effective platform.

Our team actively helps organizations transition away from expensive carrier-managed environments by leveraging existing compatible hardware wherever possible. This approach can significantly reduce capital expenditures, minimize disruption to staff, and accelerate return on investment.

Rather than replacing equipment unnecessarily, we focus on delivering practical, cost-effective solutions that improve performance while protecting your budget.

A Trusted Communications Partner

Whether your organization requires a fully hosted cloud platform, an on-premise communications system, SIP trunking services, or a hybrid deployment, Telecom Plus provides the expertise, infrastructure, and support to ensure your communication systems remain reliable, secure, and ready for the future.

Telecom Plus
“Providing Your Everyday Business Essentials.”